HARMONIC STAYS LLC PRIVACY POLICY

Effective Date: [02/22/2025]
Last Updated: [02/22/2025]

Harmonic Stays LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you access our website, apply for certification, or interact with our services.

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1. INFORMATION WE COLLECT

We collect the following types of information when you interact with Harmonic Stays:

✔ Personal Information: Name, email address, phone number, mailing address, and payment details.
✔ Host Information: Property details, Airbnb/VRBO listing links, and verification documents.
✔ Transaction Information: Payment details related to certification fees and renewals.
✔ Technical Data: IP address, browser type, and website usage analytics.
✔ Communication Data: Emails, messages, and other correspondence with us.
✔ Affiliate & Referral Information: If you participate in our referral program, we collect necessary details to track and issue payments.

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2. HOW WE USE YOUR INFORMATION

We use collected information to: ✔ Process certification applications and renewals.
✔ Maintain and improve our website and services.
✔ Communicate with you about updates, promotions, and marketing.
✔ Process payments securely.
✔ Ensure compliance with our Terms of Service.
✔ Improve customer support and respond to inquiries.
✔ Facilitate our affiliate and referral program tracking and payments.

We do not sell or rent personal data to third parties.

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3. DATA SECURITY & PROTECTION

We implement security measures to protect your information, including: ✔ Encrypted payment processing through Stripe.
✔ Secure website hosting and SSL encryption.
✔ Restricted access to sensitive data.
✔ Compliance with industry-standard security protocols.

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4. COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance user experience and track website performance. By using our website, you agree to our use of cookies. You can control cookie settings through your browser preferences.

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5. THIRD-PARTY DISCLOSURE

We may share your data with trusted third parties only when necessary, including: ✔ Payment Processors: To handle certification fees (e.g., Stripe).
✔ Marketing & Email Services: To send important updates and promotions.
✔ Legal Authorities: When required by law or to protect our rights.
✔ Affiliate Partners: To track and process commissions related to referral programs.

We do not sell your personal information to third parties.

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6. YOUR RIGHTS & CHOICES

✔ Access & Correction: You may request a copy of your data and update any incorrect information.
✔ Opt-Out of Marketing: You can unsubscribe from marketing emails at any time.
✔ Data Deletion: You may request to have your personal data removed from our system.
✔ Cookie Preferences: You can disable cookies via browser settings.

To exercise these rights, contact us at hello@harmonicstays.com.

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7. DATA RETENTION

We retain your information only as long as necessary to provide services and comply with legal requirements. Certification records may be kept for compliance and auditing purposes.

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8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email.

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9. CONTACT INFORMATION

For any privacy-related inquiries, you can reach us at:
📩 hello@harmonicstays.com
🌎 www.harmonicstays.com